Last Updated: June 2026

Warranty Policy for Intericor Workspace Solutions

At Intericor Workspace Solutions, we are committed to delivering quality modular office furniture and workspace solutions designed for long-term performance in commercial environments. This Warranty Policy outlines the warranty coverage applicable to furniture products manufactured, supplied, and installed by Intericor Design & Furniture.

This policy should be read in conjunction with any quotation, proposal, purchase order, work order, invoice, or project agreement issued by Intericor Workspace Solutions.

Warranty Coverage

Intericor Workspace Solutions warrants that its products shall be free from manufacturing defects in materials and workmanship under normal commercial use during the applicable warranty period.

This warranty applies only to products:

• Manufactured or supplied by Intericor Workspace Solutions.

• Installed by Intericor or its authorized representatives.

• Used for their intended commercial or institutional purpose.

• Maintained under normal operating conditions.

Standard Warranty Period

Unless otherwise specified in writing, the following standard warranty periods apply:

* Office chairs supplied from third-party brands are covered under the respective manufacturer’s warranty terms and conditions.

Extended Warranty Option

Extended warranty coverage may be offered for selected projects, corporate offices, institutional projects, government organizations, bulk orders, or Annual Maintenance Agreements (AMC), subject to mutually agreed terms and conditions.

Any extended warranty commitment shall be explicitly stated in the approved quotation, proposal, purchase order, work order, or project agreement. In the absence of such written confirmation, the standard warranty terms outlined in this policy shall apply.

What Is Covered

Subject to inspection and verification, the warranty covers:

Manufacturing Defects

• Structural defects in furniture components.

• Defects arising from manufacturing processes.

• Material failures under normal use conditions.

• Workmanship-related issues.

Hardware Defects

Coverage includes defects in approved furniture hardware such as:

• Hinges

• Drawer channels

• Locks

• Connectors

• Standard furniture fittings

provided the failure occurs during normal commercial usage.

Installation Defects

Issues resulting from installation performed by Intericor-authorized personnel, including:

• Alignment problems

• Installation-related component failures

• Improper assembly

What Is Not Covered

The warranty does not cover:

Normal Wear and Tear

Including:

• Minor scratches

• Surface marks

• Gradual fading

• Cosmetic wear due to regular use

Improper Use or Misuse

Damage resulting from:

• Excessive loading

• Negligence

• Misuse

• Improper handling

• Accidental damage

Environmental Factors

Damage caused by:

• Water seepage

• Flooding

• Excessive moisture

• Fire

• Heat exposure

• Direct sunlight

• Chemical exposure

Relocation and Reinstallation

Damage occurring during:

• Office shifting

• Relocation

• Dismantling by unauthorized personnel

• Reinstallation by third parties

Unauthorized Modifications

Any repair, alteration, modification, dismantling, or replacement performed without authorization from Intericor Workspace Solutions.

Electrical Components

Unless specifically covered under a separate agreement, the warranty excludes:

• Electrical accessories

• Power modules

• LED systems

• Electronic equipment

• Third-party electrical products

Force Majeure Events

Damage caused by:

• Natural disasters

• Earthquakes

• Floods

• Storms

• Lightning

• Fire

• Other events beyond reasonable control

Material and Finish Variations

Natural variations in color, texture, grain pattern, finish, and appearance may occur in materials such as:

• Laminates

• Veneers

• Fabric upholstery

• Wood-based panels

• Stone or decorative surfaces

Such variations are inherent characteristics of materials and shall not be considered manufacturing defects.

Customer Responsibilities

To maintain warranty eligibility, customers are expected to:

• Use furniture for its intended purpose.

• Follow recommended loading capacities.

• Avoid exposure to excessive moisture and heat.

• Maintain products using appropriate cleaning methods.

• Report defects promptly after discovery.

• Allow reasonable access for inspection and service.

Warranty Claim Process

To initiate a warranty claim, customers should provide:

• Company Name

• Contact Person

• Invoice Number or Project Reference Number

• Installation Date

• Product Details

• Description of the Issue

• Supporting Photographs (if available)

Warranty claims may be submitted through:

Email: info@intericor.in

Phone: +91 9310066241

Inspection and Resolution

Upon receiving a warranty request, Intericor may:

1. Review the submitted information.

2. Request photographs or additional details.

3. Conduct a site inspection where necessary.

4. Verify warranty eligibility.

If a claim is approved, Intericor may, at its sole discretion:

• Repair the affected component.

• Replace the defective component.

• Provide an equivalent replacement product.

• Offer another suitable remedy deemed appropriate.

Replacement parts may vary slightly in appearance due to product improvements, supplier changes, or material availability.

Limitation of Liability

This warranty is limited solely to the repair or replacement of products or components found to be defective under normal use conditions.

Intericor Workspace Solutions shall not be liable for:

• Business interruption

• Loss of productivity

• Loss of revenue

• Loss of profits

• Indirect damages

• Consequential damages

arising from the use or inability to use the products supplied.

Transferability

This warranty applies only to the original purchaser and the original installation location unless otherwise agreed in writing.

Warranty coverage does not automatically transfer upon resale, relocation, or change of ownership.

Policy Updates

Intericor Workspace Solutions reserves the right to amend or update this Warranty Policy at any time.

Any revised version published on the website shall supersede previous versions for future transactions.

Contact Us

Intericor Workspace Solutions
Company: Intericor Design & Furniture
Email: info@intericor.in
Phone: +91 9310066241
Website: www.intericor.in
Service Coverage: Pan India

Acceptance

By purchasing products or services from Intericor Workspace Solutions, customers acknowledge and agree to the terms of this Warranty Policy.